Information Collection and Use
Hartmann’s Plant Company (“we,” “us,” or “our”) is the sole owner of the information collected on https://hartmannsplantcompany.com. We value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information to outside parties, except as described in this Privacy Policy.
We collect personal information from customers in order to process orders, provide customer support, and improve our services. The information we collect may include your name, email address, telephone number, shipping address, billing address, and order-related details. This information is used to communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.
If you choose to subscribe to our newsletter or receive promotional communications, your contact information will be used to deliver those communications. You may opt out at any time by following the unsubscribe instructions included in our emails.
We may disclose personal information when required to do so by law or when we believe disclosure is necessary to protect our rights, comply with a legal obligation, or respond to a lawful request.
Orders and Payments
When you place an order on our website, you are required to provide payment information necessary to complete the transaction. Payment information is processed securely through our third-party payment processors, including Stripe and EPX Direct.
Hartmann’s Plant Company does not store full credit card numbers or sensitive payment data on our servers. All payment transactions are handled by PCI-compliant payment processors using industry-standard security measures.
We may use your contact information to communicate with you if there are issues processing your order or if additional information is required to complete fulfillment.
Third-Party Services and Sharing
We share limited information with trusted third parties only as necessary to operate our business, including payment processing through Stripe and EPX Direct; shipping and fulfillment through UPS; website analytics through Google Analytics; and ecommerce platform hosting through BigCommerce.
These third parties are permitted to use your information only for the purpose of providing services to us and are required to protect your information in accordance with applicable laws and industry standards.
Analytics and Log Data
We may collect non-personal information such as IP addresses, browser type, device information, and site usage data through analytics tools like Google Analytics. This information is used to analyze trends, administer the website, improve performance, and enhance the user experience.
IP addresses may also be collected during checkout for fraud prevention and security purposes. This information is not sold or shared with unrelated third parties.
Security
Hartmann’s Plant Company takes reasonable and appropriate measures to protect your personal information. Our website uses SSL/HTTPS encryption to protect sensitive data transmitted online.
Access to personal information is restricted to employees who require it to perform specific job functions, such as order processing or customer support. We work only with PCI-compliant payment processors and trusted service providers to help ensure the security of your information.
While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.
Your Choices and Data Access
If you would like to update, correct, or request removal of your personal information from our records, you may contact us using the information below. Please note that removing your information may require you to re-enter your details for future transactions.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Hartmann’s Plant Company
Email: [email protected]
Phone: (269) 253-4281